Shipping & Returns
Shipping
We ship all orders from the Netherlands. Once your order has been shipped, you will receive a confirmation email.
Estimated delivery times
The Netherlands: 1–2 business days
Belgium: 3–5 business days
Europe & United Kingdom: 5–8 business days
Rest of the world: 10–14 business days
Please note that delivery times are estimates and may vary depending on your location, customs, and local postal services.
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
Shipping costs
We offer free worldwide shipping on all orders.
Customs & import duties
For orders outside the European Union, customs fees, import duties, or taxes may apply. These costs are the responsibility of the customer.
30-day money-back guarantee
You can return your order within 30 days of receiving it and get your money back.
Within these 30 days, let us know that you wish to return your order by contacting us at:
info@humandesigndiscoverycards.com
After notifying us, you have an additional 14 days to return the product.
The only condition: the product must be undamaged.
Return shipping
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee receipt of your return.
Return address
Please send your return to:
Unique U
Westerlaan 7
9161 AN Hollum
The Netherlands
Refunds
Once we receive and inspect your return, we will notify you of the approval of your refund.
If approved, your refund will be processed within 5–10 business days to your original payment method.
Damaged or incorrect items
If your item arrives damaged or you received the wrong product, please contact us within 7 days of delivery at:
info@humandesigndiscoverycards.com
We will resolve the issue as quickly as possible.
